Delivery and Postage
All orders are sent recorded delivery, and within the UK usually arrive within two to three working days of dispatch. All UK postage is free, and we will pay the postage for any replacement however customers are liable for their return postage.
Please note Postage is free on all sale orders, however all sales item returns must be done at your own cost and because of the reduction in the garments price we deduct our postage/packing costs from any refunds given - usually £5. (unless there is an error on our part with the listing) - please therefore make sure you are happy with the garment before purchasing.
IMPORTANT NEWS FOR EUROPEAN CUSTOMERS
You may be subject to import duties, taxes and fees on your purchase once it arrives in your destination country. If so, you’ll be contacted by the shipping company with further information.
Unfortunately being a very small business we are unable to take on those costs ourselves. We therefore have to ask you to cover customs & duties. Please note we cannot undervalue orders or mark them as a gift.
If returning an order, please mark your parcel as “Returned Goods” clearly on the outer packaging and include a commercial invoice showing it’s a return, to avoid any additional charges and delays getting back to us.
If charges are refused please note we would be liable to pay them ourselves, plus the cost of shipping. That would mean we have to deduct those charges from a final refund.